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Questions & Answers About Our Central Texas Property Management Services

How does property management by Isbell Rentals work? We’ve put together the following property management FAQs to help you understand the process and how our property management company helps real estate investors make the most of their rental income.

What Does Property Management Include?

Isbell Rentals is a full-service property management company, which means we help with all aspects of the rental process. A few of the services we offer include:

  • Marketing. We utilize multiple marketing channels to find the right tenant for your property.
  • Tenant screening. With credit checks and criminal background checks, our screening process helps find the right tenants and reduces the risk of evictions. 
  • Rent collection. Our team handles security deposit and rent collection and contacts tenants when necessary.
  • Maintenance and repairs. Tenant maintenance requests come to us as your property manager, so you don’t have to worry about coordinating repairs.
  • Eviction process. When eviction is necessary, we handle the process, following all necessary steps to do it properly.

Who Does Isbell Rentals Represent, the Tenant or the Property Owner?

At Isbell Rentals, we represent property owners with a full range of services that make property management worry-free. We’re here to represent real estate investors who want to get the most out of their rental properties. However, we also make life easier for tenants with smart tech, an easy way to pay rent or request maintenance services online, and quick responses to maintenance requests. Both parties benefit when you choose Isbell Rentals. 

How Are Tenants Screened?

All tenants must complete an application and be approved before renting your home. We thoroughly screen each prospective tenant by running credit and background checks on all applicants over the age of 18. Our proven process helps us find quality tenants for our clients’ vacant properties. 

Why Should I Pay a Property Manager Instead of Managing the Rental Home Myself?

Using property management services saves you time by handling all aspects of renting your property. We work to protect your property by screening tenants thoroughly and performing routine inspections. We also work hard to maximize your return on investments, starting with the initial consultation and continuing with professional marketing to maximize reach. 

How Do You Minimize Vacant Units?

We provide excellent support to encourage quality tenants to stay for the long term. If any units become vacant or will become vacant soon, we work diligently to find new residents. Our tenant screening process helps us to find the best fit for your property.

What Daily Tasks Do You Handle?

Tasks can vary daily. However, we always make sure to handle any existing or new maintenance requests. From routine tasks to emergency maintenance, we ensure your investment property is in good shape to provide a good ROI.

Can You Help Me Earn Passive Income?

Absolutely! Our efficient, professional team can manage your rental property and also collect the rent payments for you, helping you keep quality tenants contributing to your passive income.

How Do You Handle Lease Agreements?

We handle all aspects of selecting tenants and starting the process of getting them moved in. This includes drafting legally compliant leases, providing them to the prospective tenants, and ensuring the documents are correctly filled out.

How Do You Manage Tenant Relationships?

We treat tenants the way we would want to be treated. Our fantastic team provides transparent, honest communication and responds promptly to any issues that may arise.

What’s Your Lease Renewal Process?

The lease renewal process is similar to the initial lease process. We provide tenants who plan to renew (and who we’re happy to have remain) with legally compliant lease agreements. Our team will answer questions, provide information, and offer guidance as needed, including any new lease terms. When we get the documents back, we ensure everything is signed correctly.

How Do You Find and Place Tenants?

We provide free marketing and advertising services to help find tenants. Prospective new tenants undergo a thorough screening process to determine eligibility. 

Do You Offer 24/7 Support?

Yes! As property managers, we’re your boots on the ground when tenants need help at any of the rental properties we manage. We respond to emergencies day and night, providing 24/7 support.

How Do You Ensure Legal Compliance?

Isbell Rentals continuously educates itself about all local, state, and federal property laws. This knowledge allows us to guarantee that all properties under our care are legally compliant.

How Does Property Management Increase My Property’s Value?

Ensuring your property remains in great shape is crucial to our property management services in Killeen, Belton, Temple, Harker Heights, and Fort Hood. Part of our process includes biannual property inspections and quarterly drive-by inspections. Our team also handles maintenance requests promptly to prevent any issues from worsening into serious problems.

Why Choose Isbell Rentals to Manage my Central Texas Rental Property?

With 15 years of experience in the industry, Isbell Rentals is prepared to handle all aspects of managing your property. We know the local market well and are experts at marketing your property to find the right type of tenants and help you make the most of your investment property or properties. 

From collecting monthly rent to handling property maintenance issues, from screening potential tenants to handling eviction proceedings, we make it easy to make the most of your rental homes! Contact us today to get started.

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